Request Computer Service & Support
Netpointe.com's Onsite Service for your home and office!
Need a computer expert to come to your home or office to help you solve a problem? Netpointe.com's Onsite Service Service allows you to request a friendly, expert Netpointe.com support technician to troubleshoot or configure your computers and network.
Some of our current specials include:
|In-Home Computer Tune-Up - $85 |
|Is your computer running slow or are you having problems with your Internet browsing? Netpointe.com can tune your computer to help improve your Internet experience. Pick any or all of the following items for your own customized tune-up!
* Service and trip fee is included in price. Price includes up to one hour of service. Additional time can be purchased while technician is onsite at the rate of $25.00 per additional 1/2 hour. Service coverage area may be limited.
- Check modem configuration and drivers
- Optimize your web-browser configuration
- Optimize your email configuration
- Remove unwanted programs to free up disk space
- Evaluate speed and capability of your computer
- Recommend upgrades
- Install software to prevent viruses, spyware and annoying pop-up ads
|Wireless Network Installation - $170|
|If you would like to share your existing Internet connection with multiple computers in your home or office, without all the hassles of running wires, a Netpointe.com technician can come and install all the necessary wireless networking components for you.
Netpointe.com can even purchase the necessary wireless hardware for you, bring it with us!
- Determination of what specific hardware you need
- Installation of your new wireless networking hardware
- Install and configure necessary drivers
- Check signal strength and proper Internet connectivity
- Configure wireless security and encryption
- Configure wireless firewall
Typical one-hour installation includes the connection of one computer running Windows XP to a wireless network. Additional time may be necessary for older operating systems or additional computers.
* Service and trip fee is included in price. Price includes up to one hour of service. Additional time can be purchased while technician is onsite at the rate of $20.00 per additional 1/2 hour. Cost of wireless networking hardware is not included and can be purchased directly from Netpointe.com if needed. Service coverage area may be limited.
|Virus and Security Checkup - $85|
|A Netpointe.com technician can come to your home or office and remove all spyware, viruses and install virus protection and firewall software to ensure that your computer is safe and protected from malicious attempts to harm your computer.
* Service and trip fee is included in price. Price includes up to one hour of service. Additional time can be purchased while technician is onsite at the rate of $25.00 per additional 1/2 hour. Cost of virus-protection software is included. Service coverage area may be limited.
- Install virus-protection software (included free - a $40.00 value!)
- Includes one year of free virus database upgrades
- Install firewall software (included free)
- Check, fix and optimize web-browser security settings
- Check, fix and optimize email security settings
- Install software to prevent annoying pop-up ads (included free)
Netpointe.com's Onsite Service also provides a number of other services, including:
- Installation or upgrade to Microsoft Windows XP, Windows Vista or Windows 7
- Onsite, one-on-one tutoring and instruction
- Installation and configuration of dial-up, cable or DSL modems
- Installation of home networking and multiple computer systems
Hourly rates are $85/hour billed in half-hour increments